Shipping Information
We offer free shipping on orders over $100 within the continental US via Ground Shipping. Packaging, taxes and previously purchased merchandise do not qualify towards minimum purchase requirement. Michael Stars Inc., reserves the right to extend, modify or discontinue this offer at any time without notice.
Orders are processed Monday - Friday and have a processing time of one business day.Orders placed on Friday and over the weekend, will continue in preparation the following Monday (excluding holidays). Orders will ship USPS Standard, unless otherwise specified.
You will receive an email confirmation with a tracking number once your order ships. You can follow the shipping status of your package by clicking on the tracking number.
Rates
Method |
Delivery Time |
Price |
|---|---|---|
|
Economy |
5-8 Business Days |
$8 |
|
Standard |
3-4 Business Days |
$15 |
|
Express |
1-2 Business Days |
$34 |
|
Economy |
5-8 Business Days |
$14 |
|
Express |
1-2 Business Days |
$34 |
|
Standard International |
10-15 Business Days |
NA |
International
*Please note: International shipping is temporarily on hold as we work on a better experience for our overseas customers.
You will be charged for product and shipping charges during checkout and be responsible for paying taxes and duties to Customs at the time of delivery. If you are shipping to an APO/FPO address, please select United States as your country and select AA, AE, or AP as your State. If you are unsure about your address or how to checkout, please contact: customerservice@michaelstars.com
All prices shown on michaelstars.com are in U.S. dollars or British pounds, using the currency converter in the upper right corner of site. Exchange rates change daily, and michalstars.com is not responsible for any loss incurred as a result of currency fluctuation.
We will accept returns from customers for up to 30 days from the date of receipt. Returned items must be sent back unworn and with tags attached. You are responsible for postage and insurance on any return package mailed back to us. Please note we cannot refund the tax, duty, and Customs fees that were paid at the time of delivery.
P.O Box and APO & FPO Addresses
Michael Stars ships to PO Boxes and APO/FPO addresses using USPS. Expedited shipping via UPS is not available to P.O. Box and APO/FPO addresses.
ShopRunner
ShopRunner does not fulfill or ship orders. When you order through ShopRunner, the item is fulfilled and shipped by Michael Stars. Fulfillment usually takes place within 1-2 business days of the order being placed, then the free 2-day shipping is applied. Please allow two full business days for the order to arrive after it has been processed. Note: If an item is pre-order it may delay delivery time.
Only products with a value of $100 or greater are eligible for ShopRunner free 2-day shipping. Eligible items will ship so they are delivered free within 2 business days via UPS. ShopRunner orders only ship to physical addresses in the United States, excluding Alaska, Hawaii and Puerto Rico. Any shipment to a PO Box, APO/FPO/DPO or international address is excluded from the ShopRunner program.
To track your order, sign in to your ShopRunner account and select track this order.